I have attached a base layer which is working properly, and includes a great deal of user-initiated audio as you will see. I am struggling to turn this into a slide master and have all the audio work properly. I also haven't been able to get it to work as a secondary layer, which I could use as a workaround if I can't get the slide master to work.
How can I get this base layer to work as an add-on layer and/or slide master?
Hi Jim,
Thanks for reaching out! You can copy the items from your base layer to a sublayer by selecting all of them (CTRL+A), copying (CTRL+C), then in your sublayer, click CTRL+V to paste. This technique won't work for slide masters as the object references in the triggers may not be copied. I recommend using custom templates instead.
I prepared a screen recording for you showing the steps. Let me know if this works for you!
Thanks Eric. I copy pasted all the elements from the base layer to a sub layer just as you suggested, but the sub layer audio won't play, which is what prompted me to post this question yesterday.
Good to know about custom templates. I was hoping to not clutter every page with all those triggers, but if I must, that's ok. But it will only be practical for me if I can get the audio to play on a sub-layer.
Hi Jim!
I've opened a support case on your behalf so our Support Engineers can investigate what's going on with the audio in your course not playing. You should be hearing from them soon via email.
