Forum Discussion
Audio Insert Running Very Slowly
Hello. We experienced an issue when trying to add audio to some of our Storyline360 files. The files that are slow tend to be larger. For example, the file I am currently working on is just under 20...
Hello Jonathan,
I'm sorry you're running into this issue with uploading audio files; I'm happy to help! We can start by checking if you're working on your local drive; working on a network drive can cause erratic behavior. If the problem still happens, try these steps to fix possible installation issues.
We'd be glad to investigate further if the problem persists. You may share the affected Storyline project and audio file here or privately in a support case so we can take a look at what factors cause it, including file size. We'll delete it when we're done testing.
