Audio Restarting in Course
A course is not playing correctly through our LMS, Taleo Learn, when opened in Chrome or Edge, but works correctly in Firefox. When the audio is paused or advanced, the audio restarts from the very...
Forum Discussion
I have uploaded your course to scorm cloud
no audio problems with Chrome or MS Edge
which LMS are you using ?
In answer to your questions to Pete - we are working with a client having this using our LMS based on SCORM Engine, and both the client and we are able to replicate the issue using SCORM Cloud.
The issue is not consistent - it works sometimes but not others. Is there a way for you to try again with the uploaded content from Pete.
I notice the original issue is reported as a FireFox issue, but we have only been able to replicate in Chrome - and our team says it works find 9 out of time times... unfortunately our client is trying to provide training to 50,000+ learners - so the failure rate is untenable.
Our client has confirmed that any courses created before their Storyline update in May are working fine - only those created after May 2023 are having this issue - and it is every course created after that point.
