Forum Discussion
RichardVarner-e
5 years agoCommunity Member
Audio Skipping
I am uploading audio files in the mp3 format to my slides in Storyline 360. I then use the Audio Editor to edit out all the errors. When I try to add captions, the audio skips.
I did some resear...
DonnaCline-85b1
4 years agoCommunity Member
I'm having the same problem. Was this ever resolved?
My issue is that my audio is fine, except when adding the captions. It skips and throws off the timing of my captions. When I preview the slide, the audio plays correctly but the captions are out of synch.
- LaurenDuvall4 years agoStaff
Hello Kelly!
I looked at Richard's case, and we weren't able to replicate the issue on our end. We are happy to take a look at your file to see what might be causing the syncing issues. I'd recommend connecting with our Support Engineers in a support case for in-depth troubleshooting.