Forum Discussion
Audio/Animation Out of Sync When Published (Storyline 360)
I haven't found a discussion on this yet so I'm posting. Need a solution incredibly fast.
I've been using Articulate Storyline 360 for years and have never had this problem until the last couple d...
Hi Cecilia,
Thank you for reaching out and sharing details of what you're experiencing! It sounds like the audio synch appears different every time you preview or publish.
I appreciate you taking the time to troubleshoot this. From here, I'm going to enlist our Support Engineers' help, so we can best troubleshoot what's happening behind the scenes. You should receive an email from us with a link to upload your file. Once we receive it, we'll begin testing and get back to you as soon as possible!