Forum Discussion
MichaelMilroy-3
7 years agoCommunity Member
Audio/Animation Out of Sync When Published (Storyline 360)
I haven't found a discussion on this yet so I'm posting. Need a solution incredibly fast.
I've been using Articulate Storyline 360 for years and have never had this problem until the last couple d...
LeslieMcKerchie
4 years agoStaff
Hi Sherry,
Thanks for reaching out and sharing that you're experiencing a similar issue.
I was able to take a look at the previous cases for the folks here and I can see that Nicholas just shared his file with our team and an uninstall/reinstall was shared with Cecilia.
I'd like you to share your project file with our support engineers to investigate what's happening with your permission. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.