Forum Discussion
Audio/Animation Out of Sync When Published (Storyline 360)
I am also running into this issue, I have produced this in multiple storyline courses. I have reached out to the engineers and provide a lot of data. We really need this addressed as I have a large amount of users getting this bug. Has anyone found a work around yet? We eLearning dev's need an update asap!
-victor.swanberg@sublimemedia.com
Hi Victor, I had a case open and traded files with support to no avail. I have discovered I cannot trust using Storyline's timeline to sync audio and visual elements. What I have been doing is opening the audio in the tool I used to edit it (either Audacity or Descript, both free!), and noting the exact timestamp when I want an animation/trigger/object to appear in the audio tool. I add cue points to the Storyline timeline that are aligned with my time stamps from my audio editing tool, then use the cue points. E-learning that I have developed with this workaround has not caused any issues I know of, and I stopped receiving customer feedback about the issue once I started using the workaround. Hope that helps!