Forum Discussion
Background music ends before audio narration ends
I have background music on the base slide of my project that I want to play until the end of the project. This project has 2 layers. The background music ends roughly 10 seconds before the audio narr...
Hi cynthiaLyons!
Thanks for reaching out and sharing your file!
I was able to replicate the behavior you described. Despite adding Triggers to stop the Background Audio, it still persisted. I would like our support engineers to have a closer look at this design, so I've opened a support case on your behalf.
You're in excellent hands troubleshooting with them and they should be connecting with you via e-mail, shortly!
Thank you, Steven.
Hi cynthiaLyons!
Thanks for reaching out and sharing your file!
I was able to replicate the behavior you described. Despite adding Triggers to stop the Background Audio, it still persisted. I would like our support engineers to have a closer look at this design, so I've opened a support case on your behalf.
You're in excellent hands troubleshooting with them and they should be connecting with you via e-mail, shortly!
Thank you, Steven.
