Forum Discussion
Background Music keep playing.
When I pause the player, the music just keeps playing, is there any trick to pause the background music in sync with the course material.
Hi everyone!
Good news! I'm happy to share that we just released Storyline 360 (Build 3.81.31200.0), which includes a feature to control the background audio for each slide using triggers to play, pause, or stop the playlist.
This was highly requested, so we hope it serves you in your course creation! If you run into any snags, don't hesitate to contact our team in a support case.
34 Replies
- DayoAdeyemiCommunity Member
Amanda pretty much sums up what I am looking for correctly. I would appreciate the ability to use a trigger to play and pause background music when the play button on the video controls is clicked to either play or pause. This would be a great update.
Hi Dayo!
Thanks for sharing the feedback on the type of functionality you'd like to see with background audio in Storyline 360!
I've included you in the feature report being tracked, so you can be notified as soon as we have updates to share!
- olivierchemin-2Community Member
Like Amanda, I would also like to pause the background music when the user clicks on the pause button on the player and reactivate it when they click on Play.
Or I'd like to find a way of integrating a toggle background audio button without displaying all the other toggle switches for accessibility controls. - OrganizationalTCommunity Member
Oh, just read the other replies!
Yes, it seems like music stopping when you hit PAUSE and resuming when you hit PLAY is not really a Feature Request, right? It's fixing an obvious error in design?
Hopefully that gets prioritized differently lol. - IrisSchlabitzCommunity Member
Backgound music plays on first slide for a brief second, although a trigger is set "Pause audio Playlist when timeline starts on this slide". Anyone else have this problem?
- SophieLeclerc-eCommunity Member
I have the same problem here. I set the variable Player.BackgroundAudioVolume to 0 on the first slide where I don't want audio, but it's still doing it.
- DucNguyen-64235Community Member
NEED PAUSE BG MUSIC WHEN USERS CLICK PAUSE ON SEEKBAR !!!S0S!!! EMERGENCY!!! FAST!!!
I wanted to share a quick update! We have the option to pause background audio when the player is paused, logged as a feature request. We are currently prioritizing other feature requests but when this makes it on the roadmap, we'll be sure to update this discussion.
- JulieAult1Community Member
Any update on if/when this may be added. It would be of great value!
Hi JulieAult1,
Thanks for checking in on this!
I don't have an update to share as of now, so I've shared your feedback with our product team. We'll let you know if we have news!
- TerryHeatter-14Community Member
Thank you, Lauren. My company needs the feature too, to be able to pause background music when pausing the video.
Hi Terry!
Thanks for sharing the feedback!
I've included you in the feature report being tracked and will update this discussion as soon as we have news to share. If you'd like to stay up to date, please bookmark our Feature Roadmap.
- MatheusGenovezCommunity Member
Hi there!
I'm working on adding background music to my project, but I want it to kick in from the second slide onwards. I'm trying to avoid that awkward black slide with a play button that shows up when there's media playing on the first slide.
I've experimented with triggers to pause or stop the music on the first slide, but I still end up with the black screen (and, by the way, the music starts playing briefly before stopping).
Does anyone have any ideas on how to work around this?
- Jürgen_Schoene_Community Member
this is a known limitation of background music and trigger
the first (user defined) trigger is fired long after the button on a black background is displayed and the background sound is startet
but you can change the "black" background to another color or an image
- IrisSchlabitzCommunity Member
Hi @Matheus,
I added a trigger on the slide that needs to be paused: "Pause media at time 0:00" - this made the brief sound stop (instead of pause media when slide starts).
Also, you can add an image in the Player Options to overwrite the black screen. Just as a note: Usually the screen with the play button does not show once the SCORM (in my case) has been uploaded to our webpage - the SL plays automatically. The play button only shows for mobile devices - therefore a key image looks better.
I hope this helps.
Related Content
- 3 years ago