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TobyDLockyer's avatar
TobyDLockyer
Community Member
3 months ago

Background shape fill issue?

Hi All,

I thought I would ask the community before I log this as a glitch.

I have built my slide with several hexagon shapes set to background fill. In the design view it looks the way I want it. However, when I switch to preview the effect is broken?

In SL360In Preview and Review360

I am hoping that I have just missed a setting?

The only workaround I can think of is to merge shapes in Powerpoint and copy the hexagons in.

storyline 360

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  • JoseTansengco's avatar
    JoseTansengco
    Staff
    3 months ago

    Hi TobyDLockyer,

    Sorry to hear that you ran into this snag. 

    We are currently monitoring a known issue that causes shapes that use the "Slide Background Fill" setting to use the background from the original shape if they were copied/duplicated. 

    You can add the hexagon shapes one at a time instead of copying as a workaround, and the effect should work.

    We'll let you know when we have updates on the bug!

    • TobyDLockyer's avatar
      TobyDLockyer
      Community Member
      3 months ago

      That is awesome thank you for coming back to me so quickly. I will give that a go and see what happens!

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shape fill issue?","id":"message:1216149","revisionNum":1,"repliesCount":2,"author":{"__ref":"User:user:928643"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:discuss"},"conversation":{"__ref":"Conversation:conversation:1216149"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:1216149"},"body":"

Hi All,

\n

I thought I would ask the community before I log this as a glitch.

\n

I have built my slide with several hexagon shapes set to background fill. In the design view it looks the way I want it. However, when I switch to preview the effect is broken?

\nIn SL360In Preview and Review360\n

I am hoping that I have just missed a setting?

\n

The only workaround I can think of is to merge shapes in Powerpoint and copy the hexagons in.

","body@stringLength":"1434","rawBody":"

Hi All,

\n

I thought I would ask the community before I log this as a glitch.

\n

I have built my slide with several hexagon shapes set to background fill. In the design view it looks the way I want it. However, when I switch to preview the effect is broken?

\nIn SL360In Preview and Review360\n

I am hoping that I have just missed a setting?

\n

The only workaround I can think of is to merge shapes in Powerpoint and copy the hexagons in.

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In the design view it looks the way I want it....","replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHwzOToxfGludCwxMjE2MTgzLDEyMTYxODM","node":{"__ref":"ForumReplyMessage:message:1216183"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Conversation:conversation:1216149":{"__typename":"Conversation","id":"conversation:1216149","solved":false,"topic":{"__ref":"ForumTopicMessage:message:1216149"},"lastPostingActivityTime":"2025-02-10T08:23:55.251-08:00","lastPostTime":"2025-02-10T08:23:55.251-08:00","unreadReplyCount":2,"isSubscribed":false},"ModerationData:moderation_data:1216149":{"__typename":"ModerationData","id":"moderation_data:1216149","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AssociatedImage:{\"url\":\"https://community.articulate.com/t5/s/rwgqn69235/images/bS0xMjE2MTQ5LVlXS28xdw?revision=1\"}":{"__typename":"AssociatedImage","url":"https://community.articulate.com/t5/s/rwgqn69235/images/bS0xMjE2MTQ5LVlXS28xdw?revision=1","title":"image.png","associationType":"BODY","width":1289,"height":831,"altText":""},"AssociatedImage:{\"url\":\"https://community.articulate.com/t5/s/rwgqn69235/images/bS0xMjE2MTQ5LVp6WjA5eQ?revision=1\"}":{"__typename":"AssociatedImage","url":"https://community.articulate.com/t5/s/rwgqn69235/images/bS0xMjE2MTQ5LVp6WjA5eQ?revision=1","title":"shape 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possible...?","conversation":{"__ref":"Conversation:conversation:1224497"},"id":"message:1224497","revisionNum":1,"uid":1224497,"depth":0,"board":{"__ref":"Forum:board:discuss"},"author":{"__typename":"User","uid":1536478,"login":"Prakash_IQMD","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/aid%7C4980e69e-0bb0-4079-8479-efcccc1388d2"}},"metrics":{"__typename":"MessageMetrics","views":15},"postTime":"2025-04-20T22:15:40.799-07:00","lastPublishTime":"2025-04-20T22:15:40.799-07:00","readOnly":false},"Rank:rank:2":{"__typename":"Rank","id":"rank:2","position":1,"name":"Staff","color":"00AEEF","icon":null,"rankStyle":"FILLED"},"User:user:480143":{"__typename":"User","id":"user:480143","uid":480143,"login":"JoseTansengco","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-06-19T05:39:35.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/auth0%7C5b26460845bb115df83cc97d"},"rank":{"__ref":"Rank:rank:2"},"entityType":"USER","eventPath":"community:rwgqn69235/user:480143"},"ModerationData:moderation_data:1216183":{"__typename":"ModerationData","id":"moderation_data:1216183","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1216183":{"__typename":"ForumReplyMessage","uid":1216183,"id":"message:1216183","revisionNum":2,"author":{"__ref":"User:user:480143"},"readOnly":false,"repliesCount":1,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"parent":{"__ref":"ForumTopicMessage:message:1216149"},"conversation":{"__ref":"Conversation:conversation:1216149"},"subject":"Re: Background shape fill issue?","moderationData":{"__ref":"ModerationData:moderation_data:1216183"},"body":"

Hi TobyDLockyer,

\n

Sorry to hear that you ran into this snag. 

\n

We are currently monitoring a known issue that causes shapes that use the \"Slide Background Fill\" setting to use the background from the original shape if they were copied/duplicated. 

\n

You can add the hexagon shapes one at a time instead of copying as a workaround, and the effect should work.

\n

\n

We'll let you know when we have updates on the bug!

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That is awesome thank you for coming back to me so quickly. I will give that a go and see what happens!

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