Forum Discussion

MarkDirsuwei-ca's avatar
MarkDirsuwei-ca
Community Member
2 years ago

Base Layer Content Flashes on When Displaying Layers Containing 360 Degree Images

Hello, I'm using 360 degree images to represent a few locations in an interactive assessment. Each location is a 360deg image with an activity on it.  There are two ways to move between locations,...
storyline 360
MarkDirsuwei-ca's avatar
MarkDirsuwei-ca
Community Member
2 years ago

Thank you, Luciana. 

Some feedback: it turns out that this is likely a bug and I suspect it is low on the priority list for a fix.

I've made it more palatable by adding a dark, stylized perspective image of a tunnel to the base layer. It only flashes for, at most,  1/2 a second and hints at travelling from one place to another. This gives the impression the display glitch is there by design instead of just a bug. 

  • StevenBenassi's avatar
    StevenBenassi
    Staff
    2 years ago

    Hi Mark!

    Thank you for following up and sharing your workaround with the community!

    I see that you connected with my teammate Philam through a support case. It looks like Philam logged this issue as a potential software bug. I've linked this discussion to the bug report so you can be notified as soon as a fix is in place.

    Thank you for your patience, and I'm sorry if this has been slowing you down!