Be a Voice in Shaping the Future of Articulate - Customer Compass

If there is a way, I could assist others (and myself) on how to understand on how to use your product, I would be interested. For a product whose main goal is to use as a teaching platform, this is by far the most difficult website/app to use. I have read so many responses in the community notes from people asking help for basic questions on your products, and sit for days unanswered, that should be answered on the website/app - NOT in the community notes section. This is a horrible experience for people trying to learn how to use your products imo. It is unfathomable that this is actually your business model, to make people ask other customers on how to use your product and then wait for days sometimes for an answer that might help.