Forum Discussion
PedroMendez
2 years agoCommunity Member
Black loading screen and no preview available (only a white screen)
Good morning community: Just reaching you all today as I have 2 specific issues (not sure if they are issues) that I am trying to understand a bit more.
I have a project (unfortunately I can't ...
PedroMendez
2 years agoCommunity Member
Hi Lauren, thanks for your reply. The "white preview" issue only appears when I preview it. So I am in need of publishing so I can test results. The loading screen only appears when I publish, can't evaluate this issue when preview as previewing does not works for me.
Attaching an image of the "loading screen" issue.
I will try repairing storyline and let you know if that solved the issue.
Thanks!
- MathNotermans-92 years agoCommunity Member
Do check your console for specific errors. That might pinpoint the issue.