Forum Discussion
Blank screen when Rise popout in Chrome
I see many people have had this issue in the past. We still are having issues with Rise opening up in a popout in Chrome.
We have cleared cookies/cache, reuploaded the course, restarted computers...
I really appreciate the answer given, yesterday we found out that the error is due to an antivirus assigned to the platform domain, which was recently implemented.
We believe that since the URL in Moodle indicates sesskey, that is why it is blocked: https://mydomain.com/mod/scorm/player.php?a=41¤torg=articulate_rise&scoid=85&sesskey=5KGyKZaJP8&display=popup&mode=normal
That is perfect. I am glad to hear that you were able to fix your blank screen issue.
