Forum Discussion
TedBond
2 years agoCommunity Member
Blank White Page and/or Content is loading
Hi All,
We are experience sporadic issues of "Blank White Page" or text saying "Content is loading" with our exported scorm in our LMS system (Kineo/Totara).
Having tried many different browsers...
JessicaCavan460
3 months agoCommunity Member
Hi: We're seeing this now with some employees accessing a course through Cornerstone. Cornerstone advised we clear the portal cache, which we have done.
For most people, the course works as expected and it was tested multiple times without issue. However, our help desk has about 10 people experiencing loading problems. When we proxy in it replicates the user's issue and we cannot navigate around it. It says: "Your content is loading" but it never loads.
The only thing we have been able to do is reset their progress or give them credit. Unfortunately the deadline is quickly approaching so we are concerned we might get more instances of this.
Any other ideas?