Forum Discussion
Block Template in Rise 360 not working
I went to use a block template that I created in another course and it never downloads. I do work in a team environment. I haven't had this issue before. It loading icon keeps going in circles.
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This is happening to me today 12/2/2024 and last Tuesday 11/26/2024, Can someone please fix this?
Hi TraceyStokely-9!
Sorry to hear you've been having issues with Block Templates in Rise 360!
If the behavior is intermittent, a helpful first step is to clear your browser's cache, or use a different supported browser. This can help determine if the issue is browser-specific.
If that doesn't do the trick, please connect with us through a support case. We'd be happy to continue troubleshooting with you!
