Forum Discussion
Block Template in Rise 360 not working
I went to use a block template that I created in another course and it never downloads. I do work in a team environment. I haven't had this issue before. It loading icon keeps going in circles.
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I'm having this issue since yesterday afternoon at about 3:00 p.m. CST. I have tried cancelling and reinserting. I've closed and reopened my browser. I shut down overnight and rebooted the computer this morning and when I go in they are still spinning. Same troubleshooting again today. Same result.
Note: I have no issues building the standard block templates right now. It's just my own custom block templates.
Hello Ambre!
Is this occurring with the same block template or is it multiple custom block templates? If it is one custom block template, then is it possible to remove the template, save the template, and then add it to your course again?