Forum Discussion
Block Template in Rise 360 not working
I went to use a block template that I created in another course and it never downloads. I do work in a team environment. I haven't had this issue before. It loading icon keeps going in circles.
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Hi Yorick,
Thanks for reaching out! Does this also happen when you are creating a new Rise Block Template?
Our team is currently looking into this, and as a quick workaround, I can share that refreshing the webpage should resolve this issue.
Please give that a try and let us know if you see any changes!
Looking forward to hearing from you!
Yes, it happens when creating a new template. Refreshing the page worked. Thanks.
