Forum Discussion
Block Template in Rise 360 not working
I went to use a block template that I created in another course and it never downloads. I do work in a team environment. I haven't had this issue before. It loading icon keeps going in circles.
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Multiple block templates that I've created. Refreshing, rebooting, nothing is working.
I have to rebuild from scratch and then copy the template within the course for now. Much slower.
Hi Ambre!
Thanks for following up!
It looks like you've also opened a support case and connected with my colleague Matthew. I see Matthew replied to your e-mail sharing that our team has found a fix for this issue.
If refreshing the browser and inserting your custom block templates is still giving you trouble, please let him know so he can continue troubleshooting with you.
