Forum Discussion
Blurred Image in Engage interaction when published
Hi, I have a certain problem when Engage interaction are published. Sometimes the image that was inside came blurred. When some other don't. Is there a particular reason ? all my parameters are set ...
Hi,
Im facing the same issue with Articulate Studio - engage files. The published output is blurry and is causing escalations with our customers. Im using Google chrome as the browser. What can be done here?
Hi, PoojaMistry-ac6,
I understand you're experiencing an issue with the published output of your course appearing blurry. I'm happy to help troubleshoot and have a few clarifying questions!
- Do the slides look clear when previewed?
- Is this happening with all slides or specific ones?
- Is the image blurry when viewed in a different browser?
- How are you publishing your course?
If you're comfortable sharing a copy with our team, I'd like to do some further testing on my end. You can upload your file here or privately in a support case and we'll delete it from our systems once troubleshooting is complete.
