Forum Discussion
RenéCyber
11 months agoCommunity Member
Blurred Image in Engage interaction when published
Hi, I have a certain problem when Engage interaction are published. Sometimes the image that was inside came blurred. When some other don't. Is there a particular reason ? all my parameters are set ...
StevenBenassi
11 months agoStaff
Hi poste capsule!
Sorry to hear images from your Engage 360 interaction appear blurry! I'd be happy to troubleshoot this with you and have some follow-up questions to help start:
- Can the blurriness be observed across different browsers? Or does it only occur when a specific browser is being used?
- Are the images ever blurry when previewing the slide in Engage 360? Or just during the published output?
- Where are you publishing the interaction to? Review 360, LMS, or someplace else?
Looking forward to hearing from you!