Forum Discussion
Blurry images in Storyline 360 November 2021
Hi Leslie (McKerchie),
Is Articulate genuinely tone deaf to the frustration your customers are experiencing? I'm not "digging into" anything. I just gave up - see my other posts on the topic, and the generic Staff responses that get trotted out again and again, with no progress made. Storyline is a great product but if images are blurry then it's like you are expecting everyone to take their reading glasses off and just live with whatever they can still make out.
Hi Mark,
My comment regarding 'digging into' was based on Matthew's reply above, so I apologize for any confusion. I've opened a support case so that we can take a look at the SVG items he shared.
I can see your support case where you worked with Renato, and it looks like you are experiencing an issue specific to pixelated screenshots. I appreciate you sharing the details with folx here.
Hi Leslie,
Nobody appears to be solving our collective problem on blurry images. There is no support or communication with anything other than hollow platitudes.
yup
