Forum Discussion
Hi Leslie (McKerchie),
Is Articulate genuinely tone deaf to the frustration your customers are experiencing? I'm not "digging into" anything. I just gave up - see my other posts on the topic, and the generic Staff responses that get trotted out again and again, with no progress made. Storyline is a great product but if images are blurry then it's like you are expecting everyone to take their reading glasses off and just live with whatever they can still make out.
- LeslieMcKerchie3 years agoStaff
Hi Mark,
My comment regarding 'digging into' was based on Matthew's reply above, so I apologize for any confusion. I've opened a support case so that we can take a look at the SVG items he shared.
I can see your support case where you worked with Renato, and it looks like you are experiencing an issue specific to pixelated screenshots. I appreciate you sharing the details with folx here.
- MarkKirby-c9f943 years agoCommunity Member
Hi Leslie,
Nobody appears to be solving our collective problem on blurry images. There is no support or communication with anything other than hollow platitudes.
- JohnFanely3 years agoCommunity Member
yup