Forum Discussion
MarkKirby-c9f94
4 years agoCommunity Member
Blurry images in Storyline 360 November 2021
Support says it's a bug. But I don't understand why isn't everyone complaining about blurry images here? I can't believe hundreds of users are suffering in silence, so am I the only one?
Mike_Marcos
4 years agoStaff
Thank you everyone for your patience, and apologies for the slight confusion on the file types! Let me take your findings back to the team Matthew so we can review this function of Storyline 360. I just want to confirm that when you say you "replaced the published image with the original", this means you went into the Storyline output\mobile folder after publishing and replaced the processed image with a raw version of the same image?
EDIT: Nvm, I just saw your earlier post confirming this. Thank you.
I really appreciate the extra effort you've all put into this.
- Michael Marcos
Customer Support Product Liaison
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