Forum Discussion
Blurry Images
Hi all,
I already know that there are many posts on this issue, but as I still can't fix my problem, I have decided to write a post.
Most of the images that I uploaded on Storyline are blurry or...
hi,
there is/was a (known) error with PNG without alpha channel, which was fixed with version storyline 3.63
April 20, 2022 (Build 3.63.27628.0)
Fixed: We improved how Storyline 360 handles images during import and in the published output, resulting in crisper images.
the error was the wrong import of PNG images (without alpha channel)
PNG -> import (as lossy jpg) -> publish as PNG (with alpha channel) in decreased quality
how to test -> test_image.story:
export '2022-06-14_144527.png' from the media library and test the file on
https://www.metadata2go.com/
result:
=> quality of all PNG images is (jpg) lossy !!!
there was no problem with PNG with alpha channel
there is no easy fix for 'old' projects - you have to re-import all affected PNG
Jürgen
ps: before the fix it was only possible to extend png with an (empty) alpha channel and then import it in storyline
Hi Jürgen,
Thank you for your comment. I think I fixed my problem by changing the slide size. Still blurry but better than before.
