Forum Discussion
Blurry text and images during preview
In Storyline 3 text and Images (and characters) are blurry in the preview. When the course is published, the text and Images are a little bit clearer but not as clear as in Storyline 2. I tried ...
Hi, I wasn't sure if I should start a new topic or piggyback on this one. I'm new to Articulate, so let me know if I did this wrong.
One of my graphics (for a button) suddenly became blurry in both the preview, and in the test I published to Review 360. The three buttons are all look perfect in the working template, they are all the same size and format etc, but once I preview, the first button becomes blurry.
I tried replacing the image with the original again, (which is a smart object saved as a PNG if that matters) but it is still blurry. I also tried reducing the image to the %100 size I'm using for the Storyline -- no change.
The attached screenshot is from the published .story file.
Any clues as to what's happening here? Thanks!
Hi Maurie,
Welcome to Articulate, and I'm sorry for the trouble with the blurry images! It's all right to piggyback on this related discussion. I appreciate the troubleshooting steps you've already done and for sharing the screenshot of the problem. Please consider the list below if you haven't already.
If the issue persists, I'd be happy to look at your Storyline project and the affected images to investigate further. You can upload them here or privately in a support case. We'll delete it when we're done testing.
Hi I experienced the issue of blurry text yesterday. When I removed the Animations (Fade In/Fade out) it went away. When I reapplied the Animation, the text looked sharp, no more blur.
