Forum Discussion

JonZulawski-340's avatar
JonZulawski-340
Community Member
7 years ago

Blurry Text in Images

I'm having a problem with blurry images in Storyline 360. I've found some other discussions related to this, but I haven't seen a resolution. I also think I've uncovered the source of the problem. ...
storyline 360
StephanieWillia's avatar
StephanieWillia
Community Member
5 years ago

Has this ever been resolved?  we are seeing an issue with importing a high resolution graphic into SL 360 and it appears fuzzy on import during preview and Review 360.  

  • LaurenDuvall's avatar
    LaurenDuvall
    Staff
    5 years ago

    Hi Stephanie!

    We still have this issue, where the  Image Quality set to 100% compress both PNG and JPEG images too much when published, logged as a bug. Have you tried changing the image quality to see if it results in clearer images?

    We are happy to work with you in a support case to determine the best course of action to fix what you're running into! 

    • StephanieWillia's avatar
      StephanieWillia
      Community Member
      5 years ago

      Thank you.  I have submitted a case 0275448.

      • BeccaLevan's avatar
        BeccaLevan
        Community Member
        5 years ago

        Thanks for keeping us in the loop, Stephanie! I see my teammate Mick is reviewing your case and will reach out with a next step after testing those images!