Forum Discussion
LinWong
2 years agoCommunity Member
Bold text in Flashcard Grid interaction
Please see screenshot. I have been asked to remove the bolding from the body text and leave bolding on the heading, which makes sense. However, when I edit, the text is already unbolded. Can someone...
hazelB
2 years agoStaff
Hi Kate!
So sorry to hear that when you attempt to remove the bolding from your flashcard text, it is already unbolded when you access it. I tried to replicate this, but it works as it should.
Here are some troubleshooting tips:
- When editing, try to highlight the text again (even if it is already unbolded) and then toggle from bold to unbolded? Does this change the text?
- Log out of Rise then log in again.
- Please make sure your browser is updated.
- Try other supported browsers to check if the behavior is the same. Does it happen only in a specific browser or all browsers?
- Try accessing Rise in Incognito mode (Windows: Press Ctrl + Shift + n and for Mac: Press ⌘ + Shift + n) then try to check again
Hope this helps you!