Forum Discussion
SandeepMehrotra
2 years agoCommunity Member
Bookmark not working (when using Player Style Classic)
When the learner exits the course without completing and attempts to resume the course, the course will not load. Learners receive the following message with a spinning icon without the ability to c...
KellyAuner
2 years agoStaff
Hi Sandeep,
Thanks for reaching out!
I'm sorry to hear that you're experiencing an issue when attempting to resume a course. If you're comfortable sharing your file with us, I'd be happy to test it on my end. You can upload it here or privately in a support case. We'll delete it from our systems once troubleshooting is complete.
- SandeepMehrotra2 years agoCommunity Member
Due to data confidentiality we are not allowed the file.