Forum Discussion
WendySpires
5 years agoCommunity Member
Bookmarking/Resume not working in CHROME
I have had a few client complaints come in stating that they exited their courses properly and therefore should have bookmarked, but it is starting the user at the beginning when it is re-launched. ...
TimTran-aa03125
5 years agoCommunity Member
We are running into this issues too. The Resume function would send our students back to the beginning of the course. Our course is only 35 slides. We tried the course in Chrome, Firefox, MS Edge, and it's the same issue. We noticed that it's not happening on all of our PCs, only some of them. It seems like it's a browser setting since other machines are working. We check the browser's setting and it's all the same. Anyone got some suggestions?
Course was developed in 360 storyline with SCORM 2004 4th edition
Thank you in advance,
-Tim
- VinceScoma5 years agoCommunity Member
Hi Tim,
Thank you for reaching out!
A few questions for you about this behavior:
- May I ask which LMS are you using?
- Do you also see the same behavior happen in SCORM Cloud?
- How does the course launch for learners? Does the course launch in a new window?
Please keep us posted and let us know if you have any questions!
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