Forum Discussion
Bookmarking/Resume not working in CHROME
I have had a few client complaints come in stating that they exited their courses properly and therefore should have bookmarked, but it is starting the user at the beginning when it is re-launched. ...
Hello,
I found the issue related to MS Edge and Chrome browsers. This is an error that happens in the latest release in Chrome and MS Edge, and it impacts course tracking. I used to change the setting on Chrome and Edge which solved this issue (://flags/#allow-sync-xhr-in-page-dismissal). However, with the recent updates on both these browsers, this setting couldn't help anymore.
When you publish in scorm 2004, 3rd edition (which helps increase more suspend data), you need to add a "Resume button" on the top bar menu with an "Exit course" triggers. Whenever learners want to save their learning progress, they just click on that button and exit the course. Bookmarking will be resumed when they come back to the course.
Hope it could help!