Forum Discussion

KateEasy's avatar
KateEasy
Community Member
9 months ago

Bug in drag & drop (allocate sentences) by repeating

Hello everyone

I have a problem with de question drag & drop (allocate sentences) when i repeat the question. When I click on repeat, it resets the sentences correctly. But as soon as I start to move them again, it moves other sentences behind the other bars and they are no longer visible. Does anyone know this problem?

See the print screen in the attachement

Thanks for your help.

  • Hi Kate!

    Sorry to hear you've run into this setback with drag-and-drop interactions in Storyline!

    If you've confirmed that you are working locally, and a repair of your Storyline installation doesn't solve the behavior, would you be comfortable sharing a copy of your .story file for testing? Feel free to upload it here in the discussion or privately through a support case.

    We'll delete it from our system as soon as troubleshooting is finished!

  • KateEasy's avatar
    KateEasy
    Community Member

    Hi Steven

    Thank you very much for your answer. 

    Yes i can confirm that i work locally and a repair of the installation doesn't solve my problem. We tested it also on different and several laptop/computers and it's everywhere the same problem.

    I will upload my storyfile in a support case (for the privacy).

    Thank you very much. 

    Kind regards

    Kate

    • Thank you for the update, Kate! I see that my teammate, Ronaziel, has logged this as a software bug. We'll update this discussion to notify you if this is fixed in an upcoming release.