Forum Discussion
Cannot add Content
Hi. Is Rise 360 experiencing issues at the moment? I have created a new Course and have added a few titles. However, Create Lesson responds with an error message "Something went wrong" and trying to delete it just sits at 'processing'. I could for a while duplicate from another lesson - but not now. Can anyone suggest why this could be happening please?
Hello Sofi,
Sorry to hear about your experience with Rise 360. I am able to load a Rise course on my end, and our status page does not report any issues at the moment.
Kindly check if applying the steps below will help:
- Please clear your browser cache and cookies, then reaccess the course.
- Use Incognito mode to rule out possible browser extensions that may be causing the problem.
- Use a different browser; ensure your browser has the latest updates and JavaScript is enabled.
Let me know how it goes, and I'll be more than happy to assist further.
Hi. I have sent a copy of the module to Darrell Sangrio as the recommendation fixes have not worked for that course. I started a new course from scratch and it seems OK. Thank you. I haven't experienced this before over the many years using Articulate.
Hi SofiSey-9a9972c,
Thanks so much for the update. You're in great hands with my colleague Darrell!
We'll continue the conversation over in your case.
Have a great afternoon!
