Forum Discussion
JeriTeal-8c4b86
2 years agoCommunity Member
Cannot publish course to Review 360
I am trying to publish a course to Review 360 but when it is almost completed, I get a error message saying "There was an error publishing your course to Review 360. Please check your internet conne...
JoseTansengco
2 years agoStaff
Hello Jeri,
Happy to help!
Here are some troubleshooting steps that you can try.
- Try publishing a blank new project to Review 360. If this fails as well, try doing a repair of your Storyline 360 installation to see if this helps. You'll also want to make sure that you are publishing your project file locally and not on a network drive.
- Try doing a manual upload of your course to Storyline 360.
- If the issue is specific to the file that you are trying to publish, there's a possibility that the file may have encountered some form of data corruption. If this is the case, would you be willing to share a copy of your project file here or in private by opening a support case so we can fix it for you? We'll delete it when we're done testing!
Looking forward to hearing from you!
- JeriTeal-8c4b862 years agoCommunity Member
Hi Joe.
Thanks for replying to my post. I was able to upload the course manually.