Forum Discussion
JeriTeal-8c4b86
2 years agoCommunity Member
Cannot publish course to Review 360
I am trying to publish a course to Review 360 but when it is almost completed, I get a error message saying "There was an error publishing your course to Review 360. Please check your internet conne...
JoseTansengco
Staff
Hello Jeri,
Happy to help!
Here are some troubleshooting steps that you can try.
- Try publishing a blank new project to Review 360. If this fails as well, try doing a repair of your Storyline 360 installation to see if this helps. You'll also want to make sure that you are publishing your project file locally and not on a network drive.
- Try doing a manual upload of your course to Storyline 360.
- If the issue is specific to the file that you are trying to publish, there's a possibility that the file may have encountered some form of data corruption. If this is the case, would you be willing to share a copy of your project file here or in private by opening a support case so we can fix it for you? We'll delete it when we're done testing!
Looking forward to hearing from you!
JeriTeal-8c4b86
2 years agoCommunity Member
Hi Joe.
Thanks for replying to my post. I was able to upload the course manually.