Forum Discussion
AlexandraMikula
11 months agoCommunity Member
Cannot retrieve my project
Hi there,
I have created a micro learning project, I shared it and then I received an error message :
"
Something went wrong
Please try again or contact support if the problem persists
Re...
EricSantos
11 months agoStaff
Hi Alexandra,
I'm sorry for the trouble with the microlearning course! Great idea to open a case as well.
I see you've connected with my teammate, Georvy, and he suggested logging out and back into Rise 360 and trying to use Incognito mode. The good news is that the Rise share link is viewable, which means the microlearning course is intact!
Let's continue the conversation in your support case to keep all the information in one place, but I'm happy to assist further as needed!