Forum Discussion
Can't edit Question Bank draw within Quiz lesson
I have a course with a Quiz lesson - there's one 'draw from question bank' entered.
When I just click 'Draw 5 questions...' Rise encounters an error: "Something went wrong". I've tried the same p...
Hi, I am also having the same error, has the bug returned?
Hello SelmaDorrest262 and LyallBuscain-eb,
Sorry to hear that you ran into this issue. I did a quick test on my end to see if I'll encounter the same behavior but Rise 360 appears to be working properly for me. We also don't have any outages being monitored on our status page.
Since these incidents appear to be isolated, please try the following steps to fix the issue:
- Clear your browser's cache.
- Toggle any VPNs on/off if applicable.
- Ensure that your network can connect to Articulate's endpoints. You may need assistance from your IT staff to perform this check.
If the issue persists, please open a case with our support team here so we can check for other possible causes and fixes.
