Forum Discussion
Can't edit Storyline 360 slides after receiving error message.
When copying a table, I received an error message that said Storyline was shutting down. I saved and shut down Storyline. I re-opened the file and now I can't edit. When I click on something to edit, the screen fills with a large red X. It's a fairly complicated 73-page file with several branches, links, etc. which I'd prefer not to re-create. The attached screenshot shows what I'm seeing when I try to edit. I've attached 5 slides from the file.
- SamHillSuper Hero
Hi StephenMoreland I do not have a problem opening that. I have seen this before on Storyline and other applications when the system starts to run out of memory. A reboot is usually the cure. I think it is a RAM thing. Over time as you use the software, there is probably a memory leak and you don't get all the RAM back. There is software available that you can run to reclaim RAM, but a quick fix is the reboot.
If it continues to happen with this file, you could always try creating a new Storyline file with the correct dimensions and then importing the slides from the problematic Storyline file into the new one. I've also used this in the past to fix unexplainable issues.
- StephenMorelandCommunity Member
Thank you. That was the issue. I cleared my temp folder and rebooted.