Forum Discussion
Can't Import XLF File in Storyline
Storyline is no longer recognizing my XLF files when I try to import one. I've imported dozens in the past, but when I try now, it doesn't "see" any XLF files. Any suggestions?
2 Replies
Hi ClaraWinslow!
I'm sorry to hear you're having trouble importing XLIFF content into Storyline!
I'm happy to help troubleshoot and have some follow-up questions to get us started:
- Are both your .story, and XLF files stored on your local hard drive? Authoring directly off of a network or shared drive may introduce unexpected behavior such as this.
- Are you receiving any error messages when attempting to import the XLF file? If so, seeing a screenshot of the error message would be helpful.
- Have you tried performing a repair of your Storyline installation?
If the issue persists and you're already following the proper steps outlined here, please connect with us through a support case. Our team is happy to review your files to see what could be getting in the way.
Looking forward to hearing from you!
This issue has been resolved. I did have to repair the Storyline installation. Thanks for that suggestion!
