Can't open Storyline 3 project on Storyline 360

Hi Fatima,

Sorry to hear about your project file. 

It looks like you've encountered some form of data corruption in your file. This article lists some common causes for this, and how to prevent it from happening in the future. 

If you were working fairly recently on your project file before you encountered the error message, there may still be a working copy of it in your computer's temp files. Here's how to check:

1) Open this folder in Windows Explorer: %appdata%\Articulate\Storyline

2) Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.

3) Change the file extension of the copy on your desktop from *.tmp to *.story.

4) Double-click the file to open it in Storyline.

upload your .story file here as attachment or open a support case

sometimes corrupted .story files can be repaired

(the chance is unfortunately about 10%)