Forum Discussion
Can't open the file as it says the file is corrupted or created by an older version
I am not able to open the file that i worked on a few days ago as i got a message saying that "This project is invalid or corrupt and canot be opened. it may have been created in an earlier version ...
Welcome, Jun. Sorry you've run into that error!
You can upload your .story file privately to our Support team here. We'll try to open it on our end, and let you know what we find!
For now, here's how to check if there's a working version of the project in your Temp Files:
- Open this folder in Windows Explorer: %appdata%\Articulate\Storyline
- Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you see more than one, copy the latest version to your desktop.
- Change the file extension of the copy on your desktop from *.tmp to *.story
- Double-click the file to open it in Storyline.
Pro-tip: We recommend saving directly to the C: drive from Storyline, and then backing the file up to a network or shared drive to prevent similar snags. The handy tips outlined here can also help reduce the risk of corruption!
