Forum Discussion
SalsabilaKana
3 years agoCommunity Member
Can't Publish Media in Html5
I can't publish media and error information always appears. Please help me, I'm really confused what to do next, this project is the end of my thesis. Please help me.
Here I embed information about the error :
- Jürgen_Schoene_Community Member
there is a problem with publishing buttons
A generic error occurred in GDI+.
Articulate.Design.Shapes.Simple.Buttons.ConvertPictogramToVectorData.Convert()
open a support case
- SalsabilaKanaCommunity Member
Maybe all buttons or some? How do I check the error button? please help me.
- Jürgen_Schoene_Community Member
upload your .story file as attchment here in the forum
- SalsabilaKanaCommunity Member
- Jürgen_Schoene_Community Member
I have found the one faulty button (-> slide 2.15)
delete or hide "Button 4" -> the publish error is gone
- SalsabilaKanaCommunity Member
That worked. I delete Button 4 and it published OK.
I will definitely remember that. Thank you so much!