Forum Discussion
ChristopherD654
9 months agoCommunity Member
Can't Publish to Review 360 in Storyline
I have been trying for a week to publish files to Review 360.
Whenever I open the Publish window and click the Review 360 tab, it doesn't load. I just continually shows the "loading" icon (see atta...
EricSantos
9 months agoStaff
Hi ChristopherD654,
I'm sorry to hear you're hitting this snag. I'm glad to see that Judy has already chimed in. I'm happy to add some troubleshooting steps as well!
We can also check if you're working on your local drive. Working on a network drive can cause erratic behavior. If the problem still happens, please try running these steps to fix possible installation issues.
We'd be glad to investigate further if the problem persists. Would you be willing to share your Storyline file with us so we can look at what you have set up? You may also share it privately by sending it along in a support case. We'll delete it when we're done testing.
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