Forum Discussion
KirstyBox-3cdfe
3 years agoCommunity Member
Cant publish to review 360
Hi, I have been trying for several days to publish two separate modules to review 360 and keep getting the message ' an error has occurred. Check your internet connection'. We have tried different n...
KirstyBox-3cdfe
3 years agoCommunity Member
Hi Joe,
i have tried publishing with no space at the end and publishing a blank storyline and still get the same error message.
As far as i'm aware we allow connections and updates. Storyline file attached!
Thanks
- JoseTansengco3 years agoStaff
Hi Kirsty,
Thanks for sharing your project file.
I can confirm that I was able to publish it on my end without any issues. Here's a link to the published output of your course.
Since the issue appears to be isolated to your organization, try the following to see if they help:
- Do a repair of your Storyline 360 installation
- Make sure that you are working locally when publishing your project
- Reach out to your IT staff and have them check if all of the endpoints listed in this article are reachable within your organization
If the issue persists, open a case with our support team here for further assistance.
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