Forum Discussion
darcymcg
12 months agoCommunity Member
Can't see player properties window popup
When I click the "Player" button in Storyline, the player properties window pops up as a transparent window (you can just see the outline) and there's an error chime when I try to click on anything ...
JoseTansengco
12 months agoStaff
Hello darcymcg,
Sorry to hear that you ran into this issue. I recommend repairing Storyline 360 to fix the behavior. You can also try disconnecting your second monitor if you're on a dual monitor setup to see if this helps as well. If the issue persists, please open a case with our support team here to connect with a support engineer for further troubleshooting.