Forum Discussion
Carousel images not (always) loading
Did something recently change in carousels (both image and quote carousels) that prevent the image from properly fully loading. It seems like there might be something that prevents the image from pr...
Hi Tim,
Sorry to hear that you ran into this behavior.
I tested the carousel block in a new Rise 360 course and the images loaded just fine. Here's a recording of my test results. Can you replicate the behavior in a new Rise 360 course using a different set of images?
If the issue is specific to the images in your recording, would you mind sharing copies here so I can use them in my tests? If all images are loading slowly for you, please open a case with our support team here so we can look at what's causing the issue.
You'll notice in Jose's test it shows 'resume course' meaning he had already visited the carousel and potentially already loaded the images, to avoid recording the bug. This should be tested fresh as in Tim's recording.
