Forum Discussion
Changing Data Centre from US to EU
I have been in contact with the support team and received written confirmation that cross-data-center collaboration is not even on the roadmap. That pretty much says it all, and it also explains the complete silence from the community mods in this thread.
This is genuinely disappointing. After working with Articulate products for over ten years, I am seriously considering moving on. With AI tools on the rise, the barrier to building your own solutions is getting lower every day and we can create a lot better things than with Rise. It is hard to justify staying with a provider that ignores its community, treats paying customers as a given, and cannot support something as basic as international collaboration.
I hope Articulate reconsiders. But right now it does not feel like they are listening.
Well, this is important information. About a year ago, I was hoping they would solve it, but I am now approaching my renewal, and it still is not even on the roadmap. I will start actively looking for alternatives and will recommend other platforms to my partners. I do not see the point of rebuilding everything from scratch in an EU account if I could instead migrate to a different solution altogether. Parta.io seems like an interesting option.