Forum Discussion
24 Replies
- WillFindlay-cddCommunity Member
Just delete the manifest file from the zip file and try uploading again.
- JessicaMatye-c5Community Member
This worked for me! Thanks Will!
- KarlMullerCommunity Member
Have you added or deleted any Lessons from the course?
- LauraBunte-fb29Community Member
Hi Karl - no - I have not added or deleted any lessons - only changed one
sentence in a few lessons.Laura Bunte - Instructional Design Consultant
lbunte@batteriesplus.com | 224-795-3245
- LauraBunte-fb29Community Member
Hi Karl - no, merely changed text (made content revisions)
Laura Bunte - Instructional Design Consultant
lbunte@batteriesplus.com | 224-795-3245
- KarlMullerCommunity Member
Changing the structure of a course published to a LMS could cause problems but you have not made this type of change.
I recommend you contact the technical support for the Cornerstone LMS. They would know what is causing this error message.
Hi Laura!
When you exported the Rise 360 course for LMS, did you upload the zipped folder to your LMS? Or did you unzip the folder and make changes to the output?
If you're still getting stuck, we can test the output file on our side to be sure it's working correctly in another environment. If that works for you, you can send it along right here.
- LauraBunte-fb29Community Member
thank you Alyssa - I submitted a case with the zip file attached. Let me know if I need to do something else?
Thanks, Laura! I see you're already in touch with Renz in your case. Be sure to keep us posted on what you find out from your LMS provider!
- LauraBunte-fb29Community Member
thanks Alyssa - will do!
- ValeriaCastro-cCommunity Member
Hi friends! Is there any solution to this?
We work as well with Cornerstone LMS. I uploaded the training to the platform but then the reviewer ask for a minor change: What I did was only adding two periods at the end of sentences, and then publish the course again, but I'm getting the same error window.
Hello Valeria! Because we could upload the content Laura shared with us to another platform, we recommended that she work with Cornerstone support to identify why it wasn't accepting the updated output.
We can test your output if you'd like to privately share it with us, but I'd also recommend opening a case with Cornerstone.
- DanielSchisslerCommunity Member
Was there a published solution to this issue? I have a client using Cornerstone and they are reporting the same issue. There was a visual correction to an image state in the course and now Cornerstone is not accepting the new version giving the same critical error as the OP.
Hi Daniel!
Is this an issue that you are able to reproduce when testing in SCORM Cloud? This will help determine if the issue lies within your client's LMS or the actual project file. If you are able to replicate, be sure to send the LMS output file to us to take a peek.