Forum Discussion

BrianRewerts's avatar
BrianRewerts
Community Member
7 years ago
Solved

Character state not changing in Rise Scenario block

I am working on a course and using a scenario block. For several of the feedback responses, I have set the character to change her state (talking, thinking, confused) etc. When I preview the block o...
rise 360
  • EricSantos's avatar
    EricSantos
    8 months ago

    Hello everyone, 🎉

    I'm happy to let you know we released a new update for Rise 360. This update fixes the issue you encountered:

    • For scenario blocks, characters would sometimes maintain their default pose when the training was previewed or published.

     

    There's nothing to install for web apps. New features and fixes are immediately available, though you might need to publish your Rise 360 course again.

    Let me know if you have any questions about this update or the issue you reported!

SarahMercier_BC's avatar
SarahMercier_BC
Community Member
5 years ago

We are having the same issue. Does the scenario block become corrupt during edits?

  • Renz_Sevilla's avatar
    Renz_Sevilla
    Staff
    5 years ago

    Hi Sarah, sorry to hear you're having trouble with the Scenario Block as well.

    First, please make sure you're using the latest version of our supported browsers.

    Next, you can try clearing your browser cache.

    Lastly, could you please try duplicating the Scenario Block to see if that fixes it, or recreating the Scenario Block?