Forum Discussion
Clicking a video is considered playing, but playing is not considered clicking
Hi,
In the triggers list, it is possible to trigger an event when a video is "clicked", and Articulate also plays the video when clicked.
However, if the play button in the control bar is clicked, the video plays, but the trigger is *not* fired.
Can these actions please be linked?
Many thanks in advance.
5 Replies
Running into issues with this as well. We have some external controls, one of which toggles the PlayToggle variable in Storyline. But it appears that PlayToggle does not affect a video that is set as Click to Play. This is very frustrating and doesn't make a lot of sense. Any ideas?
Hi VisionemUser and everyone following along here,
Thanks for continuing to share these examples and use cases. You’re right to call out the inconsistency.
Right now, native video control interactions behave differently from direct video clicks, which can affect variables like PlayToggle and custom playback controls.
At the moment, there isn’t a built-in way to link native video control interactions to the same trigger behavior. I can definitely see how this creates limitations for custom playback controls and variable-driven workflows while still wanting learners to retain access to the built-in video controls and scrubbing functionality.
I’ve shared your feedback with our product team as a feature request for more consistent video playback event handling and trigger support across both video-object clicks and native control-bar interactions.
Agreeing with Christina, 'clicking' on the actual video seems to be a different action to clicking the play button within the video controls. Surely these should work the same.
Hello DeveloperIgniti,
Thanks for reaching out! Storyline doesn’t currently have a trigger that fires when clicking a video.
As a workaround, you can place a hotspot over the video (making sure it doesn’t cover the video controls). Then set it to play the video and add your desired trigger action when the hotspot is clicked.
I’ve attached a sample Storyline file to show how this can be done.
If you have any other questions or ideas, feel free to let us know.
I'm not sure this answers the query EricSantos . The issue is that you can set a trigger "do X when user clicks video", but this trigger doesn't work if the user clicks the video control rather than the video itself.
For example, I want to adjust a variable when the video is clicked, including if the user clicks the video control. I also want users to be able to seek in the video if they wish so covering it with a hotspot isn't a good solution.
