Hello Team, While assigning Collaborator in the Rise course, I observed that the tab for "Collaborator" is not available in the settings. Kindly check the attached screenshot for your reference. This issue is present in available Rise courses and it is blocking my further steps. Can you please look into this request and let me know how to enable the missing tab?

Hi Cyle! From your screenshot, it looks like you are a Course Manager of this Rise course. Only the Course Owner has the Collaborators tab and can add collaborators to a course. You can read more about each collaborator role here: Rise 360: Work on a Course with Other Team Members. Should you wish to add more collaborators to this course, you can reach out to the Course Owner and ask him to add the collaborators for you. Let us know if you have additional questions; we're here to help!

Hi, I have the same issue. I am the Course Owner and there is no Collaborator Tab. I have checked in both Settings and Share. I have checked in multiple courses and no Collaborator anywhere. Can you please advise how to fix? Thanks.

Hi Nancy, If you are the Course Owner, you should see this:

Collaborator option/tab is not available in settings

KarlMuller
Community Member
3 years ago
Hi,

Are you the Course Owner?
GrenForonda
Staff
3 years ago
Hi Cyle!

From your screenshot, it looks like you are a Course Manager of this Rise course. Only the Course Owner has the Collaborators tab and can add collaborators to a course.

You can read more about each collaborator role here:

Rise 360: Work on a Course with Other Team Members.

Should you wish to add more collaborators to this course, you can reach out to the Course Owner and ask him to add the collaborators for you.

Let us know if you have additional questions; we're here to help!
NancyJohnson-f8
Community Member
11 months ago
Hi, I have the same issue. I am the Course Owner and there is no Collaborator Tab. I have checked in both Settings and Share. I have checked in multiple courses and no Collaborator anywhere. Can you please advise how to fix?

Thanks.
- KarlMuller
  Community Member
  11 months ago
  Hi Nancy,
  
  If you are the Course Owner, you should see this:
  - NancyJohnson-f8
    Community Member
    11 months ago
    Hi Karl,
    
    Thanks for your reply. Here’s what I see:
    
    As you can see, there is no Collaborator’s Option. I have tried in all three browsers and on multiple courses. I have rechecked that the courses are all owned by me.
    
    Any thoughts?
    
    Best,
    
    Nancy Johnson
    
    Best,
    
    Nancy
    
    Nancy Johnson
    E: nancy@pyrmonte.com.au
    
    a division of The Pyrmonte Group
NancyJohnson-f8
Community Member
11 months ago
I have the same issue.
NancyJohnson-f8
Community Member
11 months ago
I have tested all three browsers.
NancyJohnson-f8
Community Member
11 months ago
Hi Karl,

I am the Course Owner, the system tells me I am the Owner. Here's what I see. I have logged in on all three browsers and have the same issue.
- KarlMuller
  Community Member
  11 months ago
  Hi Nancy,
  
  So it shows here that you are the Course Owner?
  - NancyJohnson-f8
    Community Member
    11 months ago
    Hi Karl,
    
    It tells me Owned by Me. I am the only creator of courses.
    
    Best,
    
    Nancy
    
    Best,
    
    Nancy
    
    Nancy Johnson
    E: nancy@pyrmonte.com.au
    
    a division of The Pyrmonte Group
LucianaPiazza
Staff
11 months ago
Hi Nancy,

Happy to pop in! Sorry you've run into this snag. I was unable to replicate this on my end.

I've gone ahead and opened a support case on your behalf, so that our team can take a closer look at this. They will be in touch via email. Thanks so much for your patience.

We'll continue the conversation over in your case.

Have a great afternoon!
- NancyJohnson-f8
  Community Member
  11 months ago
  Thanks Luciana. Situation has been clarified.